We are here when you need us
Find your way around PharmaFlow, or talk to a real person. Signed-in users also get a full help centre inside the app.
Guides for everyday tasks
Selling at the counter
Ring up unit and pack sales, take payment and print or text a receipt.
Managing inventory
Add drugs, track batches and expiry, and keep stock accurate across branches.
Suppliers & purchase orders
Record suppliers, raise purchase orders and receive stock in.
Controlled register
Open the register, dispense against prescriptions and read the running balance.
Refunds
Process a refund, handle a held payout and keep the books straight.
Staff & roles
Invite staff, assign branches and control what each role can see.
Billing & subscription
Choose a plan, pay by Mobile Money or card and manage renewals.
Call-in orders
Take an order over the phone and hand it over ready at the counter.
In-app help centre
Once you are signed in, the help centre inside PharmaFlow walks through every screen with step-by-step guides written for pharmacy staff.
Open the appRead the FAQ
Quick answers on getting started, branches and staff, payments, controlled substances, billing and data security.
Browse the FAQ